Credit Notes

A credit note, or credit, is a virtual currency that a seller gives to a customer for future purchases. This is considered evidence of a cut in sales. This is a way of refunding the customer against an invoice. It can be a partial or full sum of invoices generated by the system. After the invoice has been issued, it cannot be deleted. To cover this, users can issue credit notes.

To issue a credit note on an invoice, the invoice must be in a confirmed status. In the case of “Bill Payment”, the credits issued will be assigned to the customer for future use. In the case of “Accommodating Invoices”, the credits issued will be used to pay the current due invoices issued by the CN.